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Family Case Manager | ||||||||||||||||||||
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GCNSSC/Queens Family Sanctuary Shelter
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Description Grand Central Neighborhood Social Services Corporation (GCNSSC) is currently seeking a Family Case Manager. In this role, you will serve as a crucial support figure, providing assistance and care to residents within our facility. Your main objective is to cultivate a secure, nurturing, and welcoming atmosphere for residents, fostering their independence and overall welfare. · Ongoing case management with a focus on screening and making appropriate referrals to address the Family’s needs in the following domains: safety issues, education, health, mental health, legal/immigration proceedings, substance abuse, independent living, criminal/juvenile justice, child enrichment activities. Utilizing assessment tools, such as CARES, tailored to identify support service requirements unique to the asylum-seeking population, and making immediate referrals. Developing Individualized Living Plans (ILPs) in close collaboration with other Social Service providers, ensuring tailored support services that align with the family’s journey. Completing CARES assessments including psycho-social, within the first 30 days of intake, with sensitivity to the family’s experience. Monitoring and tracking client progress, addressing the specific challenges faced by the family. Empowering clients to actively participate in their own immigration approval and shelter discharge planning and goal setting. Conducting regular meetings with clients (weekly/bi-weekly or as needed) to address their unique circumstances and emotional needs. Collaborating with legal and advocacy organizations to ensure clients receive necessary support during their asylum proceedings. Connecting clients with culturally sensitive resources to aid in their adjustment and integration into the community. Maintaining thorough client files, documenting conversations, warnings, and progress reports while preserving the utmost confidentiality. Assist with establishing strong partnerships with Legal, medical, social, employment and community organizations to facilitate referrals and support services. Ensuring that case notes are completed within 48 hours after client meetings. Offering support as a substitute for other staff when needed. Performing general clerical duties. · Provide crisis intervention services directly, as needed, or connect family to services to ensure minor's safety and well-being in a crisis situation. · Meets regularly with the immediate supervisor as a means of enhancing professional growth, reviewing and processing the provision of case management services, and dealing with appropriate administrative issues. · Other duties as needed. | ||||||||||||||||||||
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Skills Requirements: Proficient in MS Office Applications (Word, Outlook, Excel) with a minimum of (3) Three years’ experience working in the field of Social Services with the homeless population. | ||||||||||||||||||||
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Notes Must have a Bachelor’s Degree in pertaining field. Bi-lingual in Spanish and English preferred. Strong organization and planning skills, work management and prioritizing skills, strong verbal and written communication skills, problem solving ability, attention to detail and teamwork | ||||||||||||||||||||
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Contact Details Email: admin@gcnssc.org | ||||||||||||||||||||