About Graham Windham In full partnership with families and communities, Graham Windham strives to make a life-altering difference with children, youth, and families who are overcoming some of life’s most difficult challenges and obstacles, by helping to build a strong foundation for life: a safe, loving, permanent family and the opportunity and preparation to thrive in school and in the world. With over 500 full-time employees serving children and families in multiple programs throughout the Bronx, Brooklyn and Harlem, Graham Windham provides an exciting and enriching work experience.
Position Overview:
The Supervisor will provide clinical and administrative supervision of case planners and support staff in the implementation of case specific goals of families; will ensure that the multi-method program has a consistently strong approach to partnering with families to promote the safety and wellbeing of all children; ensure that the agency practice approaches (Solution-Based Casework and Motivational Interviewing ) are used to partner with families to help develop and encourage families to build connections to positive supports in their community; ensure that our families and staff have access to high-quality resources to meet their needs. The Supervisor will ensure responsive action is taken to meet all regulatory requirements of the Program in accordance to NYS OCFS, New York City Administration for Children Services and Graham’s Pillars (Treat all with respect; Promote Safety and Well-Being; Encourage learning; Support opportunities for growth and Thrive in life) so as to strengthen families and protect children.
Duties and Responsibilities (but not limited to):
Participate in Clinical Diagnostic Team (CDT) meetings and ensure that clinical decisions meet best case practice standards as well as contractual requirements.
Handle case-related crises, including incidents involving reports to the State Central Registry.
Coordinate unit staff meetings on a monthly basis and ensure that efficient administrative procedures are in place within the unit.
Ensure appropriate utilization of State and City databases.
Support the implementation and integration of Solution Based Casework and Motivational Interviewing in all case assessments, in the development of family and individual level outcomes, and action plans.
Provides ongoing management, direction and support to staff, ensuring correct implementation of Agency policies and procedures and high standards of timeliness, quality and accuracy.
Provides weekly supervision/coaching to case planners to strengthen their skills and practice
Participate in continued SBC training, coaching and the SBC certification process.
Support staff on home visits, in internal case conferences and external Elevated Risk and Safety conferences.
Assist in the facilitation of Family Team Conferences.
Ensure the timely completion of mandated reports and documentation of all case activities.
Utilize clinical reviews, consumer satisfaction surveys and other quality assurance processes to assess the quality of service delivery.
Ensure the required casework contacts in all phases are conducted in a timely manners
