Resident Services Coordinator - La Veranda - Boyle Heights
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Abode Communities
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| Post Date: |
Jul 12, 2024 |
| Job Type: |
Full Time |
| Start Date:
| - n/a - |
| Salary: |
$26.00 per hour |
| Location: |
US - California - Los Angeles |
| Job Reference: |
- n/a - |
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Description
Under the supervision of the Director of Resident Services, the Resident Services Coordinator will coordinate and oversee community development activities under the Beyond Homes key initiatives: Adult Capacity Building, Housing Retention, Healthy Living, Green Living, Community Engagement, and case management services to seniors as needed at two affordable housing developments located in Pasadena and Los Angeles. The RSC will ensure ongoing access to resources for residents, intervene when individuals are at risk of losing their housing, and provide avenues to social service agencies. The RSC works to engage residents with each other and their greater communities, promoting wellness and reducing isolation with the goal to increase stability, independence and aging in place. The RSC is responsible for tracking programs and referrals through daily attendance, referral notes, case notes, and Family Metrics database.
This position will cover 2 properties: La Veranda in Boyle Heights, plus one additional property with the location to be determined.
Major Responsibilities:
-Build community and trust among residents.
-Assess the needs of seniors and recommend specific service plans, provide service referrals and linkages as needed.
-Meet with residents and provide case management services upon request.
-Develop a comprehensive resource directory with relevant local, accessible resources.
-Provide linkages to food resources, low or no cost transportation and donations.
-Provide social, educational and recreational programs through collaborations with volunteer, local non-profit, governmental, or community resources.
-Develop programming and coordinate workshops relevant to resident needs including wellness, life skills, fiscal responsibility, mental health, social well-being, technology and community building.
-Establish collaborative working relationship with Property Manager to facilitate open and on-going communication regarding resident activities, meetings, special events, resident questions and concerns.
-Provide regular documentation and tracking of all program activities via program database Family Metrics
-Conduct annual resident satisfaction surveys to ensure quality of service and relevant services based on needs and requests.
-Serve as resident advocate while teaching residents to advocate for themselves.
-Provide supervision and oversight to all program staff and third-party service providers.
-Maintain resident files in compliance with regulatory requirements.
-Prepare quarterly and annual report of outputs and outcomes to measure impact.
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Skills
Bachelor’s degree or equivalent; and two years related experience in social work, human services case management, and/or related field required
Ability to initiate and maintain effective, cooperative-working relationships with community-based organizations, public and private organizations
Ability to organize and oversee meetings, activities and events
Bilingual English and Spanish preferred
Ability to travel within Abode Communities’ service area
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Notes
Equal Opportunity Policy
Abode Communities fosters a work environment that is free of discrimination and harassment, whether based on race, national origin, gender, gender expression, religion, ethnic background, age, disability, marital status, sexual orientation, or any other criterion prohibited by applicable federal, state, or local laws.
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Contact Details
Name: Adrienne Carey
Address: 1149 S Hill Street Suite 700
City: Los Angeles
State/Province: California
Zipcode: 90015
Country: United States
Ph: 2132252866
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