Napa or Santa Rosa

Pay Range: $65,988-$88,476 with opportunities for 5% increase annually.

POSITION
Under the direction of the Director of Client Services, the Fair Hearing Specialist responds to all appeals and administrative hearing requests, including service requests and eligibility determinations. This position will represent NBRC at every appeal level including informal meetings, mediations, and fair hearing matters, unless claimant retains their own legal counsel. In addition, the position is responsible for receiving and responding to all Section 4731 complaints, including coordination of all follow-up activities necessary to comply with DDS requirements, including submission of written responses signed by the Executive Director. This position will also be responsible for tracking and analyzing fair hearing trends and will consult with NBRC legal counsel as needed.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

The successful candidate will have a minimum of a bachelor’s degree in psychology, social work, public health, law/political science, or another related field of study, and at least 3 years of experience working at a regional center. Experience and formal education in the subjects of negotiation, mediation, communications, and conflict resolution, are desirable, as well as legal/paralegal experience.

A master’s degree may be substituted for one year of the required experience.

A minimum of a bachelor’s degree is a requirement for this position, however, other minimum qualifications may be waived depending on the agency’s need for specialized skills (such as language abilities).

SPECIAL REQUIREMENTS:

•        Fluency in a language in addition to English is desirable and may be required.
•        Ability to provide personal automobile transportation, or access to another form of reliable transportation, during and after working hours. Provide minimum automobile liability insurance as required by California Law.
•        Flexibility in work hours is required to meet needs of the regional center constituency.
•        This position will be primarily based in the office, however, a hybrid arrangement of remote and in-office work may also be available.

ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO RACE,
COLOR, RELIGION, SEX, NATIONAL ORIGIN, AGE, OR
PHYSICAL OR MENTAL DISABILITY